Shipping policy
Shipping Overview
At Tune To The Moon, we are dedicated to delivering your Lunar Diary promptly and sustainably. Our products are shipped from our warehouse in the Australia, ensuring quick and reliable service for our customers worldwide.
Shipping Locations
We proudly ship to Australia, and most international destinations. Please check our website for the list of countries we currently ship to.
Processing Time
Orders are typically processed within 2-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods
We offer standard shipping options, which vary based on your location. Delivery times may differ based on the destination, but generally, you can expect the following:
- Domestic (Australia): 2-10 business days
- International: 5-14 business days
Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. We strive to keep our shipping rates fair and accessible.
Customs and Duties
For international orders, please be aware that customs duties and taxes may apply, depending on your country's regulations. Tune To The Moon is not responsible for any additional charges incurred at customs.
Sustainable Practices
We are committed to sustainability and work diligently to minimize our environmental impact. Our shipping materials are eco-friendly, and we encourage you to recycle them whenever possible.
Contact Us
If you have any questions regarding your order or our shipping policy, please don’t hesitate to reach out to us at sales@tunetothemoon.com.au. We’re here to help!